Terms of Service

These terms are an agreement between you and the team that operates Let's Quantify. They apply when you create an account, join the waitlist, or use any part of the service. By doing any of those things you agree to them. If you accept these terms on behalf of a business, you confirm you are allowed to bind that business.

Let's Quantify is a sales visibility tool for coffee shops and other register based hospitality businesses. It connects to your point of sale, currently Square and Clover, and shows live sales, shifts, goals, commission, and bonus information to the right people in your organization. It is not a point of sale, an accounting system, a payroll system, or a system of record for wages or taxes.

• A workspace belongs to the business that creates it. The person who creates it becomes the owner and can invite other org admins.
• District leads and lead baristas do not sign in with a password. They open a store view through a link and a PIN, and those views are read only.
• Shared store displays are open without a login by design. Do not place a display where you do not want its contents seen.
• You are responsible for the accuracy of what you enter, for keeping your login and PINs safe, and for everything done under your workspace. Tell us right away if you think someone has access they should not have.

• New workspaces start with a 30 day free trial. No card is required to start, and there is no free forever tier after the trial.
• Paid plans are priced per location and billed monthly or yearly in USD in advance. Yearly billing is charged once a year.
• If you add or remove locations during a billing period, your next invoice reflects the change.
• You can cancel at any time. Cancellation stops future charges and takes effect at the end of the period you already paid for. We do not prorate refunds for partial periods unless the law requires it.
• We may change prices. Existing customers get at least 30 days notice before a change applies to them.

When you connect a point of sale account, you authorize us to read the sales, catalog, team, and clock in data we need to run the service, and you confirm you are allowed to grant that access. You can disconnect at any time. We import a limited recent window rather than your full history, and manual imports are capped at 90 days. Your point of sale provider's own terms continue to apply to your relationship with them, and we are not responsible for their availability, accuracy, or changes to their APIs.

Commission and bonus figures in Let's Quantify are calculated from the settings you configure and the data your point of sale reports. They are informational. You remain responsible for what you actually pay your team, for wage and hour compliance, and for reconciling any differences with your own records before payroll. Sales figures can shift after the fact when your point of sale posts refunds, voids, or late adjustments.

Please use Let's Quantify in a way that is fair to your team and your customers. Do not:

• Break the law or use the service to harm, harass, or surveil people unlawfully.
• Try to access data that does not belong to your business.
• Share PINs or display links with people who should not see the underlying store data.
• Interfere with, overload, probe, or attempt to reverse engineer the service, except where that right cannot be excluded by law.
• Upload content that infringes someone else's rights or that you have no right to use.

You own your business data. You grant us the permission needed to host and process it so we can provide the service. For the sales, shift, catalog, and team data in your workspace, your business is the data controller and we act as your processor under the GDPR, handling that data on your documented instructions. For account details and our own marketing and waitlist emails, we are the controller. Our Privacy Policy explains what we collect, our legal bases, our subprocessors, international transfers, retention, and your rights. A data processing agreement and the current subprocessor list are available on request at connect@letsquantify.app.

You are responsible for having a lawful basis to put your team's information into the service, for telling your team how their shift and commission data is used, and for handling their requests. Owners and admins can export the workspace at any time in Settings, under Data and privacy, which produces a ZIP of CSV files.

The service, its software, and its branding belong to us. These terms give you a limited, non exclusive, non transferable right to use the service while your account is in good standing. Feedback you send us may be used freely to improve the product, with no obligation to you.

While Let's Quantify is in early access, features may change, be added, or be removed. We will do our best to give you notice before anything meaningful changes, and we will not remove a core capability you rely on without telling you first.

We work hard to keep the service running, but we do not promise uninterrupted or error free operation. Live figures depend on your point of sale and can be delayed or incomplete when that provider is degraded. To the extent permitted by law, the service is provided as is, without warranties of any kind. Nothing here limits rights that consumer law in your country gives you and that cannot be waived.

To the extent permitted by law, neither party is liable for indirect, incidental, or consequential losses, and our total liability for any claim is limited to the amount you paid us for the service in the 12 months before the claim. This limit does not apply to fraud, willful misconduct, death or personal injury caused by negligence, or anything else that cannot be limited by law.

You can stop using Let's Quantify at any time, and you can ask us to delete your workspace. Export your data first if you want to keep it. We may suspend or close an account that violates these terms, puts the service or other customers at risk, or has unpaid invoices, and we will give notice where it is reasonable to do so. After closure we delete workspace data within 30 days, subject to the retention periods described in the Privacy Policy.

We may update these terms as the product grows. If we make significant changes, we will let you know by email or in the app before they take effect. Continuing to use the service after that means you accept the updated terms.

Questions about these terms? Email us at connect@letsquantify.app.